As part of our commitment to providing our customers high-quality products and services, we have been assessed and certified by Compass Assurance Services to the following management systems, standards and guidelines: ISO 9001:2015 Quality Management System.
Obtaining this quality certification signifies that our company have a commitment to quality international standards in order to meet our customers' expectations. ISO 9001:2015 is implemented by over one million companies and organizations in over 170 countries. This international standard is based on quality management principles, such as a strong customer focus and continual improvements, ensuring that our clientele get consistent, high quality products and services.
AMF Magnetics' Quality Policy
At AMF Magnetics we aim to be Australia’s leading online supplier of magnets, magnetic products, magnetic equipment and tools. As part of our commitment to providing our customers high-quality products and services, we are dedicated to achieving digital optimisation, and the continual improvement of the operations, products and services provided by our company.
This policy will be realised through annual business objectives, associated measures and reviews, and by embracing the following approach:
- To develop and maintain procedures that ensure consistency and efficiency in delivering products & services to our customers to satisfy all applicable requirements in a timely manner,
- Seeking feedback from customers and suppliers assisting us in keeping standards high.
- To provide an environment where employees are encouraged to take part in ongoing improvements geared towards customer satisfaction.
- We support external training where useful and keep company roles flexible so as to take advantage of the collective experience amongst staff.