Shipping and Delivery

FREIGHT DELAYS

As some of our delivery partners are currently experiencing delivery delays due to high volumes, we recommend opting for Express Shipping (or StarTrack for business addresses) as the fastest way to receive your order.

AMF Magnetics delivers anywhere in Australia, including Sydney, Melbourne, Brisbane, Adelaide, Hobart, Darwin, Perth and Canberra. Orders are sent with our delivery partners Startrack, Australia Post, TNT and Toll. Most orders received before 1pm (AET) are despatched the same day (99%).

We are currently offering Free Standard Shipping within Australia for all online orders. The cost of freight for orders that don't fit this criteria are determined by your location, and the weight of your order. You can find this information once you're at the checkout.

We reserve the right not to ship to remote or rural locations, if payment has been made a full refund will be given. 

Please note we take no responsibility for delays by couriers. The following table is a guide only.

Domestic Shipping within Australia

International Delivery outside Australia

 
Shipping to remote areas of Australia may take up to 12 business days for delivery. Public holidays may affect delivery times. If you opt for Free Shipping during an AMF promotion, your order will be shipped via Standard Post.

AMF Magnetics offers international freight to most destinations including New Zealand, United States, UK, Canada, Germany, France, Indonesia, Malaysia, Singapore and Thailand. If your country is not on our list please contact us.

Returns & Replacements

If you are not entirely satisfied with your purchase, we're here to help. We offer a standard one month warranty. If you believe that an item purchased from us is faulty, damaged or incorrectly delivered, and all reasonable attempts have been made to troubleshoot the problem, please notify us immediately for assistance. At AMF Magnetics you have 30 days to return your item for a refund or replacement as long as it is unused and in the same condition as when you received it. It must also be in the original packaging. Should your purchase be damaged in transit we will replace it free of charge. Disclaimer: We reserve the right to refund any order at our discretion.

Ordering

We aim to make the process of purchasing magnets, magnetic products, magnetic equipment and tools as easy and efficient as possible. By far the easiest way to buy from us is from our online magnet shop. Your order will be packed to ensure that it arrives to you in exactly the same condition that it left our premises. If you call ahead with your order in Sydney, you can pick up from our warehouse. Pick up available 10:00am to 3pm. Monday to Friday only.

Payment, Pricing & Promotions

Our online store accepts payment using Visa or Master Card via the secure Eway payment gateway. We also offer Paypal payment facility. If you prefer to pay by EFT you will need to phone or email our office for bank account details. All prices on our website are GST Inclusive. You will receive a Tax Invoice with your order as it is shipped. All items for sale on our website are in Australian Dollars. We also offer auto currency option if you are located in another country. Items ordered in bulk quantities may be eligible for a discount, please contact us as we're happy to quote for quantity and/or trade discounts.

Air Travel with Magnets

Please find a copy of our Shipper's Declaration for Dangerous Goods here.

Please email sales@magnet.com.au or contact (02) 9700 0055 for any enquiries regarding your order.